💰 Refund & Replacement Policy

Last Updated: July 12, 2026

At ZAYKORA, customer satisfaction is our priority. Every product is carefully packed before dispatch. However, if you receive a damaged, defective, or incorrect product, we are here to help.

✅ Eligible Replacement Cases

Replacement requests are accepted only if:

• Wrong product received.

• Product received in damaged condition.

• Manufacturing defect.

• Product significantly different from the order placed.

❌ Non-Eligible Cases

Replacement or refund requests will not be accepted for:

• Change of mind.

• Incorrect order placed by the customer.

• Minor packaging variations.

• Products damaged after delivery.

• Complaints raised after 48 hours of delivery.

📷 Required Documents

Please share:

• Order Number

• Product Images

• Packaging Images

• Short description of the issue

These details help us verify your request quickly.

🔍 Verification Process

Our quality team will review the submitted information. Once approved, a replacement will be arranged as soon as possible.

💳 Refund Process

Refunds, wherever applicable, will be processed through the original payment method after successful verification and approval. Processing time depends on banking and payment gateway procedures.

📦 Replacement Shipping

Approved replacement products will be shipped without any additional shipping charges.

📞 Contact Information

🏢 Company: ZAYKORA

📍 Address:
Sirasa, Sirasa Chauraha, Handia, Prayagraj, Uttar Pradesh – 221503, India

📞 Phone: +91-9889621346

💬 WhatsApp: +91-9838775820

📧 Email: Care@zaykora.com